Shipping Policy

At Gear Fitly, we strive to deliver your orders quickly and efficiently. Below is a detailed overview of our shipping process to ensure clarity and transparency.

1. Order Processing

  • Orders are processed within 1-3 business days after payment confirmation.
  • Processing times may vary during peak seasons or promotional events.

2. Shipping Times

  • Standard Shipping: Delivery typically takes 7-14 business days, depending on your location.
  • Expedited Shipping (where available): Delivery may take 5-10 business days.
  • Shipping times exclude order processing time and may vary based on customs clearance and unforeseen delays.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on your location and selected shipping method.
  • Free shipping promotions may be available for certain products or order totals.

4. International Shipping

  • We ship worldwide to most countries.
  • International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

5. Tracking Your Order

  • Once your order is shipped, you will receive an email with a tracking number.
  • Use the tracking number to monitor the status of your shipment on the courier’s website.

6. Undeliverable Packages

  • If a package is returned due to an incorrect address or failed delivery attempts, we will contact you to arrange reshipment. Additional shipping fees may apply.

7. Lost or Damaged Shipments

  • If your order is lost or arrives damaged, please contact us immediately at support@gearfitly.com with your order details. We will assist with a replacement or refund.

8. Shipping Restrictions

  • Certain products may have shipping restrictions due to local regulations or carrier limitations.
  • If your order cannot be delivered to your location, we will notify you promptly and issue a refund.

9. Questions About Shipping

If you have any questions or concerns about our shipping policy or your order status, feel free to reach out to us at support@gearfitly.com.

Thank you for choosing Gear Fitly. We’re committed to delivering your fitness gear with care and efficiency!